Legal Protocol & Terms
[ LOCATION: BRISBANE, AU | GLOBAL COMPLIANCE ACTIVE ]
1. Retail & Fulfillment
Orders are processed through Stripe and PayPal. By initiating a transaction, you agree to their respective end-user terms. Fulfillment is managed via Printful. Production times are estimates and do not include shipping transit.
2. Returns & Australian Consumer Law
Under the Australian Consumer Law (ACL), you are entitled to a replacement or refund for a major failure. Since items are printed on demand:
- Faulty Items: Any claims for misprinted/damaged/defective items must be submitted within 30 days of receipt. We will cover the cost of a reprint or refund.
- Change of Mind: As each item is custom-made for the Machine, we do not typically offer refunds for change of mind or incorrect size selection.
- Lost in Transit: Claims must be submitted no later than 30 days after the estimated delivery date.
3. International Privacy Policy
In accordance with GDPR (EU) and APP (Australia), we protect your data node:
- Data Collection: We collect only necessary data (Email, Shipping Address) to fulfill orders. If you register an account, we store your profile data indefinitely for Archive access.
- Comments & Media: We collect IP addresses and browser strings to prevent spam. Avoid uploading images with embedded location data (EXIF GPS).
- Cookies: Essential cookies are used to manage your session, login status, and shopping cart. Login cookies persist for two days; “Remember Me” persists for two weeks.
4. Narrative Disclaimer
The Flat Earth Machine Project is a work of speculative fiction and philosophical exploration. All “ritual items” and merchandise are sold as narrative artifacts for entertainment and artistic purposes only.
ADMINISTRATIVE CONTACT
For all legal or technical enquiries, reach the Machine Admin at: